We want you to feel confident while shopping at ALSAEED SAFETY. If you are not satisfied with your purchase, you may request a return under the following conditions:

Eligibility

  • Returns must be requested within 7 days of delivery.
  • The product must be in unused, undamaged condition with original packaging and tags.
  • Proof of purchase (invoice or order number) must be provided.

Non-Returnable Items

  • Used or damaged products due to customer mishandling.
  • Safety products such as helmets, gloves, or masks that have been opened/used (for hygiene and safety reasons).
  • Customized products made specifically for the customer.

Return Process

  1. Contact our support team via WhatsApp or Email.
  2. Provide your order number, product details, and reason for return.
  3. Our team will guide you through the courier return process.
  4. Refunds will be processed after inspection and approval.

Refund Timeline

Refunds are processed within 7–10 working days after approval. Payment will be returned via bank transfer, Easypaisa, or the original payment method.